Salon Policies

Cancellation Policy

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Your appointments are really important to us and we are delighted when you book in to visit us.

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Since this time is entirely dedicated to you, we respectfully request that 24 hours notice is given for cancellations.

 

If 24 hours notice is not given, a 50% charge will be applied before any further appointments can be completed or booked.

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"No show" appointments will be charged at 100% of the service booked.

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Our cancellation policy allows us to continue to provide a high quality service to all of our customers but also to safeguard our business.

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We appreciate each and every customer that walks through our doors and hope you will understand why we need to implement this measure.

 

This policy will be applied regardless of the therapist booked or circumstances to ensure continuity with all clients.

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Package Treatments

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We would be delighted should you choose to book one of our specific "Treatment Packages" that are offered throughout the year.

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Due to the discount applied to these packages, they must be used either on the same day of booking or within the specified time frame (if this is given).

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This policy will be applied regardless of the therapist booked or circumstances to ensure continuity with all clients.

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